Refund and Returns Policy

At 2M-ProProg, we strive to ensure your satisfaction with every digital product you purchase from us. Please read our refund and returns policy carefully to understand your rights and obligations.

Eligibility for Refund or Return

  • Digital Products: Due to the nature of our products (software and digital downloads), we generally do not offer refunds once a purchase is completed. However, we may consider refund requests under certain circumstances, such as:
    • Non-Delivery: If you haven’t received the purchased product within the specified delivery time (if applicable), you may request a refund.
    • Product Defects: If the product is found to be defective or not as described, you may be eligible for a refund or replacement.
    • Duplicate Purchase: If you accidentally purchased the same product more than once, we may refund the duplicate purchase upon verification.

How to Request a Refund or Return

To request a refund or return, please contact our customer support team within 30 days of your purchase. You can reach us via [contact method, e.g., email or support ticket]. Please provide the following information:

  • Your order number.
  • The reason for your request.
  • Any supporting evidence or details that can help us process your request efficiently.

Refund Processing

  • Approval: Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
  • Refund Method: If approved, your refund will be processed using the original method of payment. Please allow [timeframe, e.g., 3-5 business days] for the refund to appear in your account.

Contact Us

If you have any questions about our refund and returns policy, or if you need assistance with a refund request, please contact our customer support team. We are here to assist you and ensure your experience with 2M-ProProg is positive and satisfactory.

This refund and returns policy outlines the procedures and conditions under which refunds may be considered for digital products purchased from 2M-ProProg. It aims to provide clarity and transparency to customers while safeguarding their rights and ensuring a fair process for handling refund requests.